Hurricane Closure
Due to local weather conditions, Quest’s corporate offices in Florida will be closed Wednesday & Thursday, October 9 & 10, 2024. Utilizing messaging, collaboration and conferencing technologies, we're able to continue working remotely despite the office closure. Our staff is available via e-mail, and we will be checking voice mail messages periodically throughout the day. On Friday, we will announce whether Quest Corporate has reopened.
In the event you are unable to reach personnel in the Florida office, please call the following Quest offices located outside the state of Florida.
Quest California: (775) 409-4312
Quest Philadelphia: (610) 444-4467
We appreciate your patience during our bout with Hurricane Milton.
Applications
Quest products provide actionable alarming, monitoring, control, and testing of a facility’s critical operating environment and equipment to maintain and ensure smooth and continuous operation.
LARGE Facility
Data Center-Central Office-Switching Center-Headend
MEDIUM Facility
CEV-CEMH-WIC-HUT-CUE-CEC-Fiber Hub
SMALL Shelter
Cabinet-Closet-Cage-Room-Edge Computing-Remote Terminal-Outside Plant-Customer Prem
OTHER & Enclosures
Tower-Small Cell-5G-OTN
Remote Site Generator Monitoring
Quest's Monitoring Solutions Ensure Worry-free Generator Readiness & Operation
We know reliable generators are crucial. That’s why we offer innovative wireless monitoring solutions with the TELSEC MP3 and CPM.
Both the TELSEC MP3 and CPM connect directly to your generator, providing real-time data to:
- Generator Status: Monitor critical parameters like fuel level, runtime, and output voltage.
- Generator Readiness: Verify the generator and ATS are ready to operate when called into duty.
- Remote Alarms: Receive instant notifications via email, text or SNMP traps to your NMS for any generator issues, allowing for prompt corrective action.
DC Power System Monitoring
Prevent DC Plant Related Outages with Hardware and Enterprise Software Solutions from Quest Controls
Quest Controls offers a comprehensive suite of solutions designed to keep your DC Plants operating, your facility powered and your network “Always-On”.
Benefits:
- Reduced Downtime: Early detection and intervention can prevent complete DC plant system failures, minimizing downtime and ensuring uninterrupted service.
- Improved Efficiency: Remote monitoring allows for proactive maintenance, reducing the need for emergency repairs and improving overall system efficiency.
- Cost Savings: Preventing outages and equipment failures translates to significant cost savings in repairs, replacements, and lost revenue.
- Complete System Monitoring: Monitor temperature, humidity, HVAC systems, power distribution panels, and more – for a holistic view of your plant's health.
HVAC Solutions
Upgrade your HVAC system with Quest Controls
- Optimize Operation & Reduce Energy Consumption: Our controllers use advanced algorithms to ensure your HVAC system operates efficiently.
- Remote Monitoring & Control: Take control of your HVAC system from anywhere with our remote monitoring capabilities.
- Easy Installation & Use: Our controllers are designed for easy installation and use, with intuitive interfaces and user-friendly features.
- Reliable Performance: Quest Controls are built to last, delivering dependable performance for years to come.
Cabinet Monitoring
Monitor Your Cabinets with a TELSEC
TELSEC Controllers are designed to address the monitoring and alarming requirements of critical infrastructure equipment used in remote sites for the Telecommunication, Cable/Broadband and Utility industries. TELSEC Controllers monitor environmental conditions such as temperature, humidity, intrusion, DC power plants, generators, fuel level, energy usage, and other critical systems found in remote cabinets and small sites.
Product Enhancement!
TELSEC CEV Controller
The TELSEC® CEV Panel provides an integrated solution to monitor and control all environmental and equipment alarming in a remote underground Controlled Environment Vault. For new construction and retrofit applications.
- Decreases energy costs via intelligent HVAC control strategies.
- Eliminates downtime by acting as an early warning system.
- Reduces capital expenditures by replacing multiple devices to accomplish the same task.
- Extends life of critical operating equipment including air conditioners, generators and power equipment.
- Provides remote visibility to eliminate on-site visits.
- Supports network safety with advanced security features.
Product Enhancement!
MODEL 600 Lead/Lag Controller
The Model 600 Lead/Lag controller provides the best low-cost HVAC automation solution for your critical facility. Replace Old Antiquated or Obsolete Control Systems with an Intelligent Controller that Provides Remote Communication.
- Can be configured to control most HVAC systems such as single stage, two stage or heat pump systems
- Designed to work with existing HVAC economizer control modules using Quest’s patented Economizer control algorithm
- Powered from both HVAC 24VAC transformers
- Additional 24 or 48VDC power source supported
For Sites Without Connectivity
The TELSEC® CPM—Critical Monitoring & Alarming Made Easy for Remote Sites without Network Connectivity
Provides cellular network connectivity to monitor environmental conditions like temperature, humidity, intrusion, AC & DC power, ATS, generators, fuel level, and other critical systems found in small remote locations such as cell tower sites, microwave sites, repeater sites and equipment cabinets.
TELSEC MP3—Critical Monitoring & Alarming Simplified
The TELSEC MP3 is designed to address the monitoring and alarming requirements of critical infrastructure equipment used in Utility, Telecommunications, and Cable/Broadband manned and unmanned facilities. The compact intuitive system will monitor environmental conditions such as temperature, humidity, intrusion, DC power plants, generators, fuel level, energy usage, and other critical systems found in remote cabinets and shelters.
The TELSEC MP3 has an Ethernet port for network communications and an optional LTE cellular modem for sites that do not have network connectivity
Enterprise Facility Management
OspreyFMS is the premier platform for integrating divergent controls systems into a single, unified interface. This consolidated experience allows users to leverage monitored data for a deeper dive and a smarter analysis. This energy management software has multi-site alarming synergies, energy use predictions, and cost analysis all at your fingertips. OspreyFMS acts as the engine that predicts savings opportunities, pending failures, and anomalies otherwise impossible on a site-by-site basis.
Free Cooling
Explore One of our Top Savings Strategies: Adaptive Free Cooling for your Building
Customers earn a fast payback and a high ROI by using Quest’s Smart Adaptive Control Algorithm in their remote sites.
- Reduce required worktime at the site to adjust dampers and economizer controls
- Save energy by reducing HVAC compressor run times.
- Ensure optimum operating conditions for critical equipment.
- Reduce carbon footprint.
- No additional training requirements.
Edge Computing
Quest's Total Solution
With 30+ years of experience in remote monitoring, Quest has the knowledge to keep your Edge Computing facilities operating at peak performance! Quest's remote monitoring & control solutions for critical infrastructures makes the difference.
Industries Served
Clients like Verizon, AT&T and Cincinnati Bell have been trusting Quest Controls for more than 20 years with their remote monitoring needs.
Quest is the leading supplier of monitoring and control systems for the MSO market including Comcast, TWC, Cox, Charter, Suddenlink and many other MSO’s.
Quest products offer you higher reliability, early detection of critical problems, remote interrogation and full visibility of your substations and remote sites.
In-depth facility monitoring is crucial to meeting key healthcare objectives such as supporting reliable power, addressing rising energy demand, and ensuring systems meet evolving standards and requirements.
Quest Controls provides DCIM, turnkey installation, data management, and ongoing services to ensure savings are generated and critical information from the Data Center is accessible.
The Quest approach delivers upon its promise. Our intelligent and controlled solutions provide proven value to every client we serve.