Careers

Field Service / Application Engineer

Quest Controls, Inc. is a designer and manufacturer of monitoring and control solutions for telecommunications, broadband, and commercial buildings. We are seeking a skilled and self-motivated Field Service Application Engineer to join our team.

This position requires a strong understanding of environmental monitoring, building management systems (BMS), and control technologies typically used in critical environments such as telecommunication facilities, utility substations, or data centers. The ideal candidate has a combination of hands-on field service experience and solid technical knowledge related to facility monitoring and controls.

*Position is on-site at our corporate headquarters in Palmetto, Florida.

Key Responsibility

• Create detailed specifications and system design for building monitoring and control systems based on project requirements.
• Configure and program building monitoring and control systems.
• Manage, lead, inspect, and perform installation projects, including commissioning.
• Troubleshoot monitoring and control configurations (new & legacy systems), mechanical, electrical and other controlled equipment.
• Provide on-call technical service/support for installations, contractors, sales staff, and customers (in person and over the phone).
• Maintain installation documentation & review documents for quality control.
• Write and edit technical papers and manuals.
• Provide classroom style or hands-on training to end users and staff.
• Performing other duties as assigned by Service Manager &/or Project Manager.
• Participate in company training and self-study to improve and maintain technical proficiency in program platforms.
• Develop in-depth knowledge of Quest product capabilities and features.
• Identify and apply the appropriate Quest hardware to address a customer’s specific monitoring and control application.

Qualifications:

• Education and Experience:
  • Technical degree, Military training in computers or electronics, other equivalent training.
  • 3-5 years of relevant work experience
  • Experience working with Johnson Controls, Siemens, Tridium/Niagara, Schneider Electric, or similar systems is a plus.
  • Working knowledge of HVAC controls is beneficial for this role.

• Technical Skills:

• • Ability to interpret technical drawings, control diagrams, specifications, and product requirements.
  • Generate and/or work from electrical schematics.
  • Understand Energy Management Systems, Building Management Systems, and/or controls.
  • Knowledgeable of the following: HVAC Systems, AC/DC Power, UPSs, Generators, ATSs, DC Plants, Switchgear, Fuel Tanks, and Electrical Panels.
  • Understanding of electrical codes, requirements, and efficient installation methods and practices.
  • Hands-on experience with conduit layout, installation, and pipe routing preferred.
  • Solid computer skills with proficiency in Microsoft Office & Visio.

• Other Skills:
  • Ability to work independently and multi-task.
  • Self-motivated and proactive, with a strong ability to take initiative and drive tasks to completion without close supervision.
  • Excellent analytical and organizational skills with attention to details.
  • Good communication and technical writing skills.
  • A “customer focus” attitude.
  • Ability to work efficiently within a team environment.
  • Must be willing to Travel.

Position Details & Benefits:

• This is an on-site position at our corporate headquarters in Palmetto, Florida.
• Full-time, salaried position.
• Competitive salary based on skills, experience, and qualifications.
• Annual bonus opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• SIMPLE 401(k) plan with employer contributions.
• Company holidays.
• Open PTO policy available after six months of employment.
• Up to 25% travel required; all business travel is reimbursed in accordance with company policy.

Email resume to: jobs@questcontrols.com

We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. Your daily job duties include preparing quotes for customers, responding to customer calls and emails, and assist customers with queries about products, orders, and deliveries. We prefer candidates who have experience in administrative roles.

Quest Controls, Inc. is a designer and manufacturer of monitoring and control solutions for telecommunications, broadband, and commercial buildings. We are seeking a Systems Integration Project Manager with a strong technical background in building monitoring and controls to join our team.

Quest Systems Project Managers are responsible for the successful execution of projects involving the design, installation, integration, and commissioning of BMS/EMS/HVAC Control turnkey solutions. System Integration Project Managers are also responsible for the preparation of accurate and competitive quotations for turnkey projects.

*Position is on-site at our corporate headquarters in Palmetto, Florida.

Key Responsibilities:

• Analyze requests for quotation (RFQs), technical specifications, and drawings to develop cost estimates and formal proposals.
• Collaborate with internal departments (sales, engineering, purchasing, and production) to gather required information and inputs.
• Prepare and present quotations, ensuring all details are accurate, complete, and aligned with company pricing strategy.
• Manage all phases of projects from initiation through completion, including planning, design review, procurement, installation, programming, and commissioning.
• Develop and manage project schedules, budgets, risk assessments, and resource planning.
• Coordinate with internal teams (engineering, field technicians, programmers), subcontractors, and clients.
• Maintain clear communication with clients regarding project status, changes, and deliverables.
• Oversee submittal processes, change orders, RFIs, and project documentation.
• Support the testing, troubleshooting, and fine-tuning of BMS/EMS/HVAC Control installations to ensure optimal performance.
• Ensure turnkey solutions are delivered on time, within scope, ensuring compliance with industry standards and customer specifications.
• Facilitate project close-out, including training, documentation handover, and customer sign-off.
• Develop in-depth knowledge of Quest product capabilities and features.
• Identify and apply the appropriate Quest hardware to address a customer’s specific monitoring and control application.

Qualifications:

• Education and Experience:
  • Prefer a candidate with a Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or related field (or equivalent experience).
  • Prefer a candidate with 3-5 years of experience in project management, with at least 3 years in technical environment (BMS/EMS, HVAC Controls, or other relevant experience).
  • Familiarity with Johnson Controls, Siemens, Tridium/Niagara, Schneider Electric, or similar systems is a plus.
  • Experience creating accurate and competitive quotes based on specifications, drawings, and market rates.

• Technical Skills:
  • Ability to break down service components and calculate material, labor, and other associated costs.
  • Ability to interpret technical drawings, control diagrams, specifications, and product requirements.
  • Knowledgeable of HVAC systems, AC/DC Power, UPSs, Generators, ATSs, DC Plants, Switchgear, Fuel Tanks, and Electrical Panels.
  • Understanding of building systems integrations.
  • Strong knowledge of construction services including telecommunications infrastructure, power distribution, fiber optics, basic construction methods, and vendor equipment specifications.
  • Ability to apply NEC equipment standards and local Codes.

• Other Skills:
  • Self-motivated and proactive, with a strong ability to take initiative and drive tasks to completion without close supervision.
  • Manages multiple projects, deadlines, and teams efficiently.
  • Prioritizes tasks based on impact, dependencies, and timelines.
  • Keeps projects on schedule without compromising quality.
  • Identifies risks early and creates practical mitigation strategies.
  • Strong conflict management skills and ability to make informed decisions which impact project financials and operations processes.
  • Provides timely project updates, status reports, and escalations.
  • Quick learner with strong math skills and familiarity with cost accounting.
  • The ability to communicate with customers and peers in a professional manner in an office environment.
  • Excellent customer relationship management skills.
  • Strong computer skills including Microsoft Office Suite and other internal programs.
  • Proficient writing skills in the English language.

Position Details and Benefits:

• This is an on-site position at our corporate headquarters in Palmetto, Florida.
• Full-time, salaried position.
• Competitive salary based on skills, experience, and qualifications.
• Annual bonus opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• SIMPLE 401(k) plan with employer contributions.
• Company holidays.
• Open PTO policy available after six months of employment.
• Up to 10% travel required; all business travel is reimbursed in accordance with company policy.

Email resume to: jobs@questcontrols.com

Quest Controls, Inc. has been at the forefront of the controls industry for 35 years. We design, manufacture and sell monitoring and control solutions for the Telecom, Broadband, Data Center and Utility industries. Quest offers a suite of products that include both hardware and enterprise software solutions.

We are seeking a driven and technically adept Sales Representative to promote and sell our industry-leading monitoring and control solutions. As a Sales Representative at Quest Controls, your primary responsibility will be to drive new business growth by proactively identifying and pursuing sales opportunities. You will employ a variety of outreach strategies—including cold calling, targeted email campaigns, and strategic engagement on social media—to connect with prospective clients and secure in-person meetings. During these meetings, you will deliver tailored product demonstrations, leveraging your in-depth knowledge of Quest's monitoring and control solutions, ensuring alignment with the client’s specific requirements.

*Position is on-site at our corporate headquarters in Palmetto, Florida.

 Key Responsibilities:

• Proactively research, identify and qualify new leads/opportunities for Quest monitoring and control solutions.
• Develop and manage a portfolio of accounts within the telecom, utility, and data center sectors.
• Deliver sales presentations showcasing the value and benefit of Quest products and services.
• Prepare proposals, quotes, and technical documentation in collaboration with application engineers.
• Collaborate with clients to negotiate terms and successfully close sales agreements.
• Build and maintain strong relationships with new clients to promote trust, satisfaction, and long-term loyalty.
• Drive the full sales cycle from lead generation to close and post-sale follow-up.
• Collaborate with sales and marketing teams to design and execute creative outreach programs that generate and grow the sales pipeline within your assigned territory.
• Maintain accurate pipeline data and activity reports to management.
• Develop in-depth knowledge of Quest’s products and services, and their application to customer needs.
• Stay informed on industry trends, technologies, and competitor offerings.
• Represent the company at trade shows, industry events, and customer meetings as needed.

Education and Experience:

• Prefer a candidate with a Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience).
• 3+ years of experience in technical sales, preferably in monitoring and control systems, EMS, BMS, or HVAC controls.
• Experience creating accurate and competitive quotes based on specifications, drawings, and market rates.
• Familiarity with critical infrastructure operations (telecom sites, substations, data centers, etc.) is highly desirable.
• Knowledge of HVAC systems, AC/DC Power, UPSs, Generators, ATSs, DC Plants, Switchgear, Fuel Tanks, and Electrical Panels.
• Knowledge of protocols such as Modbus, BACnet, SNMP, or other communication protocols.

Skills:

• Strong technical aptitude and the ability to translate complex systems into client solutions.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Self-starter with the ability to work independently and manage a regional territory.
• Ability to clearly articulate value propositions and influence purchasing decisions.
• Skilled in negotiating terms to achieve mutually beneficial outcomes.
• Proactively identify customer needs and resolve issues to ensure satisfaction.
• Resilient and goal-oriented, with a drive to overcome obstacles and close deals.
• Adapt sales approaches based on shifting market dynamics and customer preferences.
• Demonstrate a tenacious follow-up/follow-through work ethic.
• Thrive in a fast-paced, evolving environment with the ability to adjust to change quickly and effectively.

Position Details and Benefits:

• This is an on-site position at our corporate headquarters in Palmetto, Florida.
• Full-time, salaried position.
• Competitive base salary with commission, determined by skills, experience, and qualifications.
• Comprehensive health, dental, and vision insurance coverage.
• SIMPLE 401(k) plan with employer contributions.
• Company holidays.
• Open PTO policy available after six months of employment.
• Up to 30-40% travel required; all business travel is reimbursed in accordance with company policy.

Email resume to: jobs@questcontrols.com

Quest Controls, Inc. is a 35-year-old business that designs and manufacturers monitoring and control solutions for Telecommunications, Broadcom and Commercial Buildings. Quest offers a suite of products that include both hardware and enterprise software solutions.

Qualified candidates will work with project managers, applications, hardware & software engineers on designing, specifying, programming and integrating new and existing building management systems. Candidate will also work with technical support & monitoring personnel on ongoing troubleshooting and support. Typically work will occur during normal business hours, however based on a project-to-project basis some after-hours work may be required. Candidates should anticipate that a portion of the time will require travel to customer locations throughout North America.

Responsibilities include

• Specification and design of building management systems based on project requirements
• Configuration and programming of control logic
• Design and commissioning of building control system & layouts within controls software
• Troubleshooting and support of control configuration (new & legacy systems), mechanical, electrical and other controlled equipment
• Development of quotes & proposals, and assistance in developing responses to prospect RFP’s
• Development & documentation of functional specifications
• Consulting with internal team & customers on best practices and optimization strategies
• Site commissioning and installation
• Performing other duties as assigned by Project Manager
• On-call service / support for existing installations
• Experience working with Delta Controls, JCI, Andover, and Tridium based BMS systems

Additional Skills

• HVAC experience a plus
• Expert knowledge in mechanical systems, control logic & sequencing
• Aptitude for programming and scripting
• Expert knowledge in BMS protocols including: BACnet, Modbus, Lonworks, Niagara
• Familiarity with IT / Networking and SNMP
• Ability to read drawings and schematics
• Excellent communication skills. Comfortable in front of a customer.
• Prefer a candidate with a Bachelor’s degree in Electrical Engineering, Systems Design, Automation or similar

Position comes with great benefits; including health insurance, vacation & holiday compensation, flexible schedules, and SIMPLE IRA / 401k. Quest Controls emphasizes a positive work environment conducive to creativity and ongoing development. We encourage continued innovate thinking and for you to seek opportunities in new responsibilities and disciplines. If you have at least 5 years experience and a desire to continue to learn and grow, please contact us.

Email resume to jobs@questcontrols.com